Schott N.Y.C.


1. How quickly will my order ship after it is placed?

Your order will process within 1-2 business days pending verification. Any orders placed after 3:00pm EST will ship out the next business day.

2. How can I get my order to ship out on the same day that I place my order?

Any orders placed before 12 noon EST with Expedited shipping will ship out the same day that the order is placed pending verification. Almost all orders placed before noon EST will ship out same day. Orders placed after 3:00pm EST will not ship out until the following business day.

3. Do you ship internationally?

Yes, we do ship outside the Continental US. Please note there may be taxes and duties imposed on your order that are not reflected in our shipping rate. The customer is responsible for those charges upon delivery. Check with you local customs office for more information. To determine the shipping charge prior to shipping please click on "Calculate Shipping".

4. Can I pick up/exchange my order at your factory?

No. As much as we would like to meet everyone, this is a working factory and unfortunately we do not have the staff available to work with customers at the factory.