Contact Us
By Telephone:
If you have any questions, problems or suggestions you can call us toll free at 1-800-631-5407 from the United States.
All international customers please call direct at 1-908-527-0011.
By Email:
You can reach us 24 hours a day, seven days a week via customerservice@schottnyc.com should you have any questions or problems. If you leave us a message we will try to get back to you within 24 hours not including weekends.
By Live Chat:
You can reach us via Live Chat Monday through Friday from 8:00 am through 4:30 PM Eastern.
Live Chat is not available on the weekends or holidays. Just click on the Live Chat link provided on the item page. If you leave us a message in Live Chat we will try to get back to you within 24 hours not including weekends.
Press Inquiries:
For press inquiries please email us at press@schottnyc.com
Schott NYC Flagship Stores
New York
32 Howard Street
New York, NY 10013
(Between Crosby and Broadway)
212-219-1636
32howard@schottnyc.com
Monday-Saturday: 11-7PM
Sunday: 12-6PM
Los Angeles
101 S La Brea Ave
Los Angeles, CA 90036
323-424-3934
lastore@schottnyc.com
Monday-Saturday: 11-7PM
Sunday: 12-6PM
San Francisco
619 Sansome St
San Francisco, CA 94111
415-658-7229
sfstore@schottnyc.com
Monday: CLOSED
Tuesday-Saturday: 11-7PM*
Sunday: 12-6PM
* Closed from 12:30PM - 1PM Tue-Sat
To find a retail store near you, please use our retail store locator.
Schott NYC Worldwide Headquarters: 735 Rahway Ave, Union, NJ 07083