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The quality of this coat is excellent and it is warm and comfortable during the below zero weather we are currently having. The sizing chart is inaccurate and people should order the next size up. That said, the returns department is staffed by friendly and courteous people. They do a superb job. Buy with confidence!
This coat is extremely nice, I’ve received so many compliments on how I look and it is very warm when wearing it. I will be wearing it for business casual occasions and for going out on dates.
This is the nicest coat I’ve had, while wearing it your are very warm and you look very stylish. Definitely a worthy gift
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for *30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns/