We at Schott NYC have been standing behind our quality for over 100 years so you can wear your jacket with pride. That's why for all customers located in the USA, if you are not happy with your jacket, you can send it back to us unworn with the original tags still attached for any reason at all - for a full refund of the merchandise. We accept unworn returns for up to 30 days from the date the item was shipped. Returns must come with the original hang tags attached. For any footwear we ask that you return in the original packaging provided. Failure to do so will result in a $10 processing fee. If you are unsure of your correct size and would like some additional assistance, please send us an email at (SIZES@SCHOTTNYC.COM) with your measurements and the jacket(s) of interest.
For international customers, we strongly urge you to confirm the sizing with us, and make sure you are ordering the proper item because the cost of shipping an item back to us will be very costly for you. You will be responsible for all freight and duty charges relating to a returned shipment. If a shipment is returned undelivered, we will credit the value of the order less freight charges in both directions.
When you return items from a group of items purchased, the remaining amount spent may no longer be eligible for any discount you may have received (e.g., for gifts with purchase, free gifts, buying in quantity). If this is the case, the discount is subtracted from the price you paid for the returned item. To receive a complete refund, all items from the original purchase must be returned.
Click here to download our returns form.