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A beautiful sweater that is TTS, comfy and feels warm. My concern is that I found several gaping holes around areas where the stitching pattern changes. When I inquired on this they told me they all appear to have the same issue across the bust. I then checked both colors on this website and could clearly see them.
I was offered to return for a refund, but I think I will keep it and just hope that by treating it delicately when washing, it will hold up.
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for *30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns/