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Customer service was patient with my 100 emails regarding sizing; and we got it right. My 218 is perfect! Great jacket and awesome leather, I’m wearing it everyday, more for fashion than for riding. I love my purchase.
I’m the picky person and the first time I get have a small problem . However, customer service help me a lot to resend it and the new one is perfect. It is valuable to invest a leather jacket that you can wear for long time with high quality.i might purchase other clothes when I need next time.
My new favorite leather jacket. The fit is perfect and the materials are top notch. Super happy with this product!!
What can I say? It's a Schott, and the quality of construction is only equaled by the customer service. I ordered a size too small for my partner, and Jerri in customer service quickly squared away the sizing issues and arranged for an effort-free replacement. My girl is over the moon. Historically great company and an iconic garment.
I originally purchased size XS because that is my true fit according to the website and spec sheet. However, after much deliberation, I decided to size up to S and am glad I did. The XS felt too restrictive in the shoulders and upper back and I have owned enough leather jackets to know that this would not have resolved with wear and "break-in" - it was just too restrictive. There is not much difference in size between XS and S, maybe 1/4" to 1/2" all around. The S still looks fitted to my body like the XS but my arms can move more freely. There is also a bit more room in the waist in case I wear it over something more than a tank top.
This jacket is so awesome! The fit is nice, the leather is soft and the hardware is beautiful. There is a major motorcycle trend this season and I'm happy to participate in it, especially with the original. My only complaint is that it doesn't come in more fashion colors. I understand keeping the styling classic, but I'm sure that if this jacket came in a kelly green, bright blue or even a metallic color, it would sell well.
I purchased the Perfecto 218W for a gift to my wife for Christmas '12, I ordered the Jacket then I had some contact with Schott guys in order to get information and they were simply kind and Perfect"o". when the Jacket arrived was perfect in every sides (the product quality, the package, the expedition). The Customer service was amazing, thank You Jerry, we have had an Amazing experience. Born To wear Schott ! Toto
I was really looking forward to ordering this jacket. It looked like it would be a great fit and comfortable for riding, and stylish for off the bike. I was told by a representative, however, that this doesn't qualify as a good riding jacket. I really want Schott to make the classic jacket in a women's cut without sacrificing the higher quality/thicker leather that is necessary for warmth and protection while riding. The men's jacket would be too bulky for a girl's shoulders and waist in order to fit the bust properly and I don't personally like the style of the racer jacket (which I'm told is the only ACTUAL women's riding jacket they make). I love the company and would be proud to wear the product, so please consider those of us females who ride with concern to safety and weather. It gets cold in these here hills!
Just bought this for my partner and she loves it. Great advice from the Schott staff and it came to the UK in great time. Thanks D
I ordered the 218W as a surprise for my sister after she'd bought her first motorcycle. When she received it in the mail she absolutely loved it! She said it was a perfect fit, comfortable, and very soft. Thank you Schott for making a loved one's first motorcycle jacket a wonderful one!
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for 30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns