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Once again, Schott doesn't disappoint. I ordered this jacket November 10th and received it 24 hour's later. Had a slight issue when ordering but Jerri in customer service took care if it right away. Excellent service and the jacket is outstanding. Also American made !! I'll be buying from Schott again..Thank you Jerri...
While this jacket is medium weighted, it's truly warm and stylish. It's my best choice for cold winter. As a new product, I'm afraid that there is still a somewhat space to improve and/or refine this great jacket. 1. The chest pocket is somehow small, it's not convenient to put things in and/or out. And its metal zipper could hurt hand when putting things. Perhaps a plastic or nylon zipper would be better for the chest pocket. 2. The zippered sleeves are a very nice design, but the head of zipper always hangs down. A zipper with locked head may work well. 3. Epaulets with star are a great design, but they always stand out even when my arms hang down. Can you make them more tightly on the shoulders? Overall, I believe it’s my best decision to purchase this jacket and I really like it very much.
This jacket was a great purchase. Its stylishish and warm!
Unbelievable warmth and quality!!
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for 30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns/