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At first I didn't want to purchase the sweater because of the color I wanted wasn't available and then I figured, why not , I could definitely use a nice heavy sweater for the winter and when I received my order, I was quite surprised. Not only did it meet my expectations, the color was a lot different from what I imagined. So once again Schott, you really got me !, great quality and the color was something the wardrobe welcomed!
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for 30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns/