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Purchased the Peacoat for my son an it is beautiful! I had been looking for a Peacoat for my 12 year old that was authentic and didn’t look like a kid’s version, This coat was perfect - very sharp! I originally ordered a size too small and returned it for a larger size and the folks at Schott handled the return quickly and without any problems. I’m very happy with their Customer Support.
Our son is at an NJROTC school. During uniform days they are required to wear the provided jackets or a Navy pea coat. The jackets they provide are not warm enough on the coldest days. I looked endlessly and came across this company. I have to admit the price for a growing boy was steep, but it is very high quality, made in America and authentic. To offset the price, I purchased the next size up so he has it for a few years. He loves it, and will definitely get lots of use out of it.
I bought this for our grandson for Christmas and after the second try of getting the size right, it is a real winner. He loves the coat and says it is very warm. I like how well made it is. Although a little difficult to find a time when customer service was open, once I connected, the representative was very friendly and helpful. I highly recommend the product and would definitely purchase from Schott NYC again.
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for *30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns/