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After many weeks of researching I finally made the decision to purchase these boots. The Schott team was amazing and arranged to ship them to me overnight for a weekend trip. They arrived as planned and they were exactly what I hoped they would be; classic, rebellious, high quality....and the color contrast with the black body and brown trimmed out sole really makes these boots stand out.... BUT when I tried them on they were HUGE! I have worn a size 9.5 in nearly every shoe and boot make and style that I have ever owned so naturally I ordered the same size in these thinking they would work out fine. I could kick them off with ease completely buckled! I was also surprised that they shipped in an E width (wide) which is not mentioned anywhere. D width is the standard typically unless you order shoes / boots in the wider width. I would recommend atleast a half size smaller for sure. I will be returning the boots and hopefully the Schott team can get them in the smaller size and a standard width.
Since 1913, we have stood behind the quality of our products. That's why for our customers, if you are not happy with your item, you can send it back to us, with no questions asked. Our return and exchange policy is valid for 30 days from when the item was shipped, and make sure the original tags are attached, and it has not been worn.
For US customers:
• Need to exchange an item? No problem. The shipping label for the first exchange is FREE
• Need to return an item? The shipping label is a flat rate label of $9.95
For more information on returns including for international customers please visit www.schottnyc.com/returns