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Amine

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Zipper not working on a brand new 613

Hello, I bought a 613 one star in my trip to Chicago from the shop there. I am back now to my country Switzerland, to realize that the zipper on the left sleeve doesn't work and is just stuck. I tried everything and it doesn't seem to move at all. it is so frustruating as it's a brand new jacket and I still didn't wear it ... Not sure if you have any idea ... There is a Schott shop in Lausanne not far from where I live, do you think they can help?

Gail on 01/23/20 at 05:46 PM

You can a Schott store, explain the issue and hopefully they can help you. Unfortunately being in Switzerland we can not repair here in the US for you. We can send a new replacement zipper and hopefully the Schott repcan help you in the repair.

Gai

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