Superb customer service
I just wanted to write a quick thank you to Gail, for the tremendous customer support I received in the last couple of weeks. ALL my e-mails were answered immediately, with great care (and I tend to write a lot of e-mails !). Thanks for your patience Gail.
Recently, I developed a small issue with one of my jackets, and Gail settled it right away, without making any excuses, or trying to wiggle out of helping me. It's rare to find companies that stand so firmly behind their product, and actually manufacture a product with pride, rather than greed alone. Thanks again, and keep up the good work.