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conanmanchester

FUNFACT: conanmanchester can unscramble an egg.

Schott Customer service

It sounds like I am being a bit of a creep,but I just wanted to leave a message saying that Schott's customer service is brilliant.

I needed some info on 118s and 618s and sent an email to Schott,half expecting the usual response.

I was sorely mistaken.Gail has been the most helpful person I have ever had the pleasure of communicating with.Not only helping me with my problem but also giving me more info than I bargained for.

Big props to Schott and thank you.

 

Conan

bruce63 on 05/27/05 at 03:37 PM

[QUOTE=conanmanchester]It sounds like I am being a bit of a creep,but I just wanted to leave a message saying that Schott's customer service is brilliant. I needed some info on 118s and 618s and sent an email to Schott,half expecting the usual response. I was sorely mistaken.Gail has been the most helpful person I have ever had the pleasure of communicating with.Not only helping me with my problem but also giving me more info than I bargained for. Big props to Schott and thank you.   Conan [/QUOTE]I take the opportunity and I want to thank a lot Mr. Gail that helps me in a very professional way in finding the right model and size for me. I tried to use his suggestions with the italian schott dealer and the result was very negative, they don't know anything about schott jackets, history and so on!! very very sad indeed. So thanks again to this customer service, really great!!

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