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Steve

FUNFACT: Steve can kill two stones with one bird.

great product, great service

My Schott B-3 bomber jacket has been a favorite for 14 years. In Upper Michigan our winters are lengthy and fierce but I find the warmth of this jacket unmatched. I drove an unheated Jeep with only a defroster through several winters and this jacket kept me warm. These coats performed well at altitudes appproaching 30,000 feet in WWII and continue to perform well today. Thanks to Gail, and the great folks at Schott, the only problem I've ever encountered (a damaged zipper pull)was repaired the same day they received it from me. They stood behind their product, repaired it without charge and sent it back immediately. Their customer service is second to none. I'll buy another one if I ever wear out the first. Thanks Schott for your service in WWII and for continuing to make legendary American clothing.:thumb:

Gail on 10/08/04 at 02:44 PM

Dear Steve, The entire Schott family wishes to welcome you as our newest member to our Message Board and posting your story as a Schott jacket owner. Your personal story will help consumers and our faithful Schott owners with a better understanding that we are a fully committed company to the product we make. Our commitment does not end when they purchase a Schott jacket, but our commitment is a start to providing them the best customer service as a Schott owner. Gail

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