Schott N.Y.C.

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Got a story to tell

I had purchased the PER70 in December 2018 and it was my first real leather jacket. Loved the product, but the fitting was just way too tight (size Medium). Everything I buy is medium, sometimes large for the oversized look, so I figured I'll go to the store and do an exchange. Everything smooth until I got the word that the PER70 was in prodcution, and I waited 6 months for it to arrive. My excitement was short lived because I was swimming in the large. Time for another exchange. At this point I've been in contact with Jerri Reyes from Schott for months and told her what happened. She quickly responded and filled me in on the new production of the jacket and explained they made improvements to the sizing. Ordered my Medium and this time it felt pretty good and thought enough was enough, I'm keeping the thing. But something still felt off, the sleeves were long and the shoulders a little too wide. I thought noway I'm a small, until I went to the store and tried on a small and it fit PERFECT. Here we go again, and long story short Jerri Reyes made it happen, no problems. We did another exchange for the small and now this jacket and I are gonna have many future stories to tell. Jerri followed up on the order to make sure I was happy with the purchase. Just wanted to thank Jerri for her great customer service and the Schott team for always being on their game. Made me realize that this company is not like others, and that your more then just a dollar sign. Definitely a lifer for this brand and they can expect another purchase from me sooner than later.

Gail on 08/07/19 at 07:57 AM

Thank you for taking the time to post your story, as a company we try our best to serve our customers. It is always nice to here that Jerri did just that. I am sure you will enjoy your jacket for many years.


finnjacobson on 08/09/19 at 02:50 AM

hi, I am new here, wanna buy jacket, recently I found these distinguish fake and real jacket ideas:  is it good tips for beginners?

Gail on 08/09/19 at 07:16 AM

I hope any beginners in buying their first new leather jacket or have found a vintage jacket to purchase, to check here on our website for information. Our forum has a lot of information on it and I reply to all inquiries posted on our forum about jackets. We also have a great customer service, so save your time and energy trying to check out if a jacket is fake. When in doubt go directly to the company, we all know there are scammers out there, but here at Schott we know what is real & what is not.


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